In Chapter 7 of Outliers, Malcolm Gladwell proposes another theory involving cultural legacy. In Chapter 6, he pointed out that your cultural legacy affected your response to different situations and changed your attitude. In Chapter 7, however, Gladwell speaks a lot about plane crashes. As it turns out, most plane crashes occured due to one technical error followed by six human errors. In certain cultures, such as Korean or Columbian, you are taught not to speak back. Men lower in ranks did not understand how to give a command. They sugar-coated everything! Even as their plane was crashing, the the co-pilot managed to use mitigated speech with no hint of command (hahah... get it?) at all. This is all because their culture told them not to point out mistakes to people higher in rank.
The biggest lesson I've learned from this chapter is simple. Communication. Communication, or lack of it, led to many plane crashes. A person must learn to give commands when neccessary. They must learn not to sugar-coat things. If things are urgent, they must make it seem urgent! Communication is key to the success of anything.
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